Protection On Your Terms

Where are the responsible gambling tools at Professorwins Casino?

You play here only from 18+, and deposit limits, loss limits, session time reminders, a cooling-off period and self-exclusion sit in every account.

Set your limit

Licensed & AuditedGaming Control Board Curaçao OGL/2014/2563/740, independently tested by SIQ and eCOGRA since 2014.

Facts At A Glance

Responsible gambling at a glance

Written plainly, so you know who stands behind your account and where help sits.

Minimum age18+

Regulator and licenceGaming Control Board Curaçao, OGL/2014/2563/740

National registerGAMSTOP

Helpline0808 8020 133

Limit questions[email protected]

Tools You Already Have

Tools waiting in your profile

Five settings cover your budget, your losses, your session and a full break.

A Ceiling On Payments

A deposit limit caps how much you can put in over a set period. Switch it on before your first deposit, while your head is clear rather than after a costly evening.

Pick Your Stopping Point

A loss limit stops play once your net losses reach the amount you chose. Set it when you want the evening to end on your terms, not the session's.

See The Clock Again

A session time reminder tells you how long you have been playing while you are still playing. Turn it on if hours slip past without you noticing.

Room To Step Back

A cooling-off period puts your account on hold for a while, so a bad mood or a spare hour cannot spend your money. Take it when you need distance, not drama.

Closed Door, Not A Pause

Self-exclusion locks you out of your account for a long stretch and closes off the temptation. Choose it when limits feel too easy to move.

Setting It Up

Set it before you play

This block shows how a limit moves from a decision to a setting in your profile.

Open Your Profile

Your Current Settings

Find the limits section, where deposit, loss and time settings live together. Read what each one currently says about your account.

Which Limit Fits?

Choose the limit type that matches your worry: money in, money lost or time spent. Pick the figure you can live with on a normal week.

Saved, Then Checked

Save the setting, then go back and look at the limits page again. Only leave once the new figure is showing in your account.

Time-Out Against Self-Exclusion

Hours Or Days Of Quiet. A time-out is a short break you set in your casino account, lasting hours or days. Start it from your profile; login stays blocked for the whole period you chose before it began.

A Closed Door For Months. Self-exclusion closes your casino account for a long period and cannot be undone early. Start it in your profile; once it begins, no deposit, no play and no reversal until the period you picked ends.

When One Site Is Not Enough. GAMSTOP is the national self-exclusion register for the United Kingdom, run by The National Online Self Exclusion Scheme Limited. Apply online at registration; the minimum period is 6 months, with 1 year or 5 years also available, and it covers licensed operators. gamstop.co.uk

Two Places To Talk

Help That Costs You Nothing

Talking costs nothing and stays private, the same way we keep your account details to ourselves.

National Gambling Helpline (GamCare)

The National Gambling Helpline, run by GamCare, answers around the clock, free and confidential, with advice and referral for players and for relatives affected by someone else's play. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Gamblers Anonymous holds free peer-led meetings, no appointment needed, including mixed meetings for family and friends, so nobody has to explain themselves alone. gamblersanonymous.org.uk

The Signs You Already Sense

Fun is the whole point, and it stops being fun before it stops feeling normal. Catching these signals early lets a limit or a pause do the work, well before a loss forces the decision.

Read these against your own account and tell yourself the truth about each one.

Play lasting longer than you planned
Chasing a loss with a bigger deposit
Spending money meant for bills
Hiding your play from people close to you
Feeling restless on the days you skip it
Borrowing to keep playing
Playing to feel better, not for fun

Check The Age, Then Help The Family

Papers Before The First Withdrawal. Your account records a date of birth at sign-up, and only players aged 18 or over may hold one. Photo ID and address proof are requested before the first withdrawal.

Software On Family Phones. A shared computer or phone can carry filtering software that hides gambling sites from everyone who uses the device. Choose a tool with a password that only an adult knows.

A Talk Without Blame. A calm conversation about what you have noticed, without blame, usually lands better than an argument about money. GamCare takes calls from relatives and friends on its National Gambling Helpline.

Six Short Answers

Straight Answers On Limits And Exclusion

Professorwins Casino answers plainly, so you choose a limit before you play, not after.

What happens to my account during a cooling-off period?+

A cooling-off period shuts the account for the break you choose, so play is blocked until it finishes. Logging in, depositing and wagering all stop for that stretch. Your balance and history stay put, and play opens again when the period ends.

Are the limit settings in the same place on mobile?+

Yes. The mobile version uses the same account section, so the deposit and loss limits sit where they do on a desktop. Nothing is hidden on a smaller screen, and any change saves to the account itself rather than the device.

How do I close my account permanently?+

A request to our support team at [email protected] closes the account for good. The team confirms the closure, and the account cannot be reopened simply by logging back in. Where play has become hard to manage, pairing closure with self-exclusion gives a firmer stop.

Can I end a self-exclusion before the period runs out?+

No. A self-exclusion stands for the whole period you chose, and our support team cannot cut it short. Pick the length with care, since the account stays closed until that period is complete.

Can the helpline advise a relative, not just the player?+

Yes. GamCare runs the National Gambling Helpline for anyone affected by gambling, relatives included. A call brings free advice and a referral to local support, and family members can also join Gamblers Anonymous meetings.

Why does the casino ask for proof that I am 18?+

Because play here is open to adults of 18 and over only, and we must be sure of that before an account goes live. The age check is part of verification, which also covers identity and address. It protects younger people at home, too.